Shipping Policy – ToyboxHQ

At ToyboxHQ, we work hard to get your toys packed and shipped quickly so the fun can start as soon as possible!

Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

During busy seasons or product launches, processing times may be slightly longer.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Typical delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• Local Texas Orders: Often arrive within 2–4 business days

Delivery times are estimates and may vary depending on carrier delays or weather conditions.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with a tracking number so you can follow your package every step of the way.

Shipping Carriers

We primarily ship using trusted carriers such as:

• USPS

• UPS

• FedEx

Carrier selection may vary depending on package size and destination.

Shipping Locations

Currently, ToyboxHQ ships within the United States.

If you are interested in international shipping, please contact us before ordering.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery and we will work with the carrier to resolve the issue.

Incorrect Address

Please ensure your shipping address is correct before placing your order. ToyboxHQ is not responsible for packages delivered to incorrectly provided addresses.

Questions?

If you have any questions about shipping, please contact us:

Email: support@toyboxhq.com
Business: ToyboxHQ